1. Introduction
Koigen ("Koigen," "we," "us," or "our") understands and respects the importance of the personal information we collect to operate our website, publish content, manage our services, and maintain relationships with our readers, contributors, partners, and other users.
This Privacy Policy (the "Policy") explains how Koigen collects, uses, stores, discloses, and otherwise processes information about identifiable individuals ("Personal Information"). It also describes privacy rights that may be available to you and how to exercise them.
This Policy applies to Koigen websites, pages, services, emails, and other online features that link to or reference this Policy. If you have questions about this Policy, please contact us at legal@koigen.ai.
2. Information We Collect
We limit the information we collect to what is reasonably necessary for the way you interact with Koigen. The categories below describe the types of information we may collect.
Visitors
Visitors are individuals who browse Koigen, read articles, contact us, or interact with public features without creating an account. We may collect:
- Contact information: email addresses, names, and the contents of messages you send directly to Koigen.
- Device and network data: IP address, device identifiers, browser type, operating system, user agent string, and similar technical details used for security, troubleshooting, and service reliability.
- Usage data: pages viewed, links clicked, referring URLs, approximate location derived from IP address, timestamps, and error logs used to understand and improve site performance.
- Cookie and similar technology data: information collected through cookies, pixels, local storage, or similar tools for essential functionality, analytics, preferences, and security.
Registered Users and Contributors
If Koigen offers accounts, contribution tools, newsletters, comments, submissions, or other interactive features, we may collect additional information, including:
- Account information: username, display name, email address, hashed password, account settings, and authentication details.
- Profile and content information: profile details, author bios, images, comments, article drafts, submissions, uploads, and other content you choose to provide.
- Communications: support requests, moderation reports, appeals, feedback, partnership inquiries, and other correspondence with Koigen.
- Newsletter and preference data: email subscription status, communication preferences, and engagement with Koigen emails.
3. How We Use Information
We process Personal Information for purposes connected to operating Koigen as a digital media, entertainment, gaming, and culture website. These purposes may include:
- Providing, maintaining, securing, and improving Koigen websites and services.
- Publishing content, managing editorial workflows, and supporting contributor or author features.
- Responding to messages, support requests, reports, and other inquiries.
- Sending newsletters, updates, or other communications where permitted by law and your preferences.
- Measuring site performance, understanding audience engagement, and improving user experience.
- Detecting, preventing, and responding to fraud, spam, abuse, security incidents, policy violations, or technical issues.
- Complying with legal obligations and enforcing applicable terms, policies, and rights.
5. Security and Retention
Safeguards
We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure. No website or online service can guarantee absolute security, but we work to maintain protections appropriate to the sensitivity of the information involved.
Retention
We retain Personal Information only as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining security, resolving disputes, enforcing agreements, and complying with legal obligations. When information is no longer needed, we delete, de-identify, or anonymize it where appropriate.
6. Your Rights
Depending on where you live, including in jurisdictions such as the European Union, United Kingdom, Canada, and certain U.S. states, you may have rights regarding your Personal Information. These rights may include the ability to:
- Request access to the Personal Information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of Personal Information, subject to legal and operational exceptions.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a portable copy of certain information where applicable.
To exercise privacy rights or ask a privacy-related question, contact Koigen at legal@koigen.ai. We may need to verify your identity before completing certain requests.
7. Policy Updates
We may update this Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make updates, we will revise the "Last updated" date on this page. Your continued use of Koigen after an updated Policy is posted means the updated Policy applies to your use of the site going forward.
Last updated on June 30, 2026.